1. Website operator
The RankAI Pro website is operated by iDeaweb (艾迪網頁設計有限公司).
2. Information we collect
When you request a product guide, book a demo, or contact us, we may collect information such as your company name, name, email address, company website, job title, phone number, areas of interest, preferred demo time, and any notes you provide.
We may also collect referral information, UTM parameters, browser and device information, pages viewed, and similar usage data for analytics and security. For basic anti-spam and rate-limiting purposes, we may temporarily use a hashed identifier derived from an IP address rather than storing the plain IP address.
3. How we use information
- Respond to product guide requests, demo requests, and inquiries
- Provide information and communications related to RankAI Pro
- Manage leads and follow up on business inquiries
- Improve our website, content, and services
- Perform analytics, security monitoring, and spam prevention
- Meet applicable legal or regulatory requirements
4. Cookies and analytics
We may use analytics and measurement services such as Google Analytics and Google Tag Manager. These services may use cookies or similar technologies to collect information about website usage and device or browser characteristics. You can limit or disable cookies through your browser or privacy settings.
5. Service providers
We may use third-party providers for hosting, email delivery, analytics, security, and other services needed to operate the website. Personal information is shared only as reasonably necessary for these purposes. We do not sell personal information.
6. Data retention
We retain information for as long as reasonably necessary to respond to inquiries, manage business communications, maintain operational records, and address security or legal requirements. Information that is no longer needed may be deleted or anonymized.
7. Access, correction, and deletion
You may contact us to request access to, correction of, deletion of, or restriction of the personal information we hold about you. We may ask for reasonable verification before processing a request.
8. International processing
Some cloud, analytics, email, or infrastructure providers may process or store information in countries or regions outside Taiwan or your country of residence.
9. Security
We use reasonable technical and organizational measures to help protect information against unauthorized access, disclosure, alteration, or loss.
10. Changes to this policy
We may update this policy when our services, technology, or legal requirements change. Material updates will be reflected on this page.
11. Contact
Privacy inquiries: sales@rankaipro.com.tw
Operator: iDeaweb (艾迪網頁設計有限公司)